what to do if ups package is missing

DoNotPay Explains What To Do if UPS Says Delivered simply No Bundle Has Arrived

UPS says delivered, just no packet has arrived? If this happened to y'all, there's no need to worry as DoNotPay has your back! Our easy-to-read guide explains how you tin can track your package, file a complaint, and request a refund in a affair of clicks.

UPS Package Says Delivered, but the Package Is Not Here—How To Rails It

To solve the problem of your missing parcel, the first step you'll accept to take is to track it. This volition help clarify any defoliation and let you know if your order is still underway or if information technology's lost. To run across where your UPS package is, you will have to:

  1. Go to the UPS tracking folio
  2. Enter your parcel tracking number
  3. Hit Runway

You Can't Find Your UPS Tracking Number—Now What?

In case you've lost your UPS tracking number, there are diverse options you lot can attempt to rail your package:

Tracking Choice Details
Reference Number When ordering something, you will be offered to assign a reference number to the parcel, which can either be:
  • The description of the product
  • The guild number of the product

You tin then utilise the reference number to track your order by post-obit these steps:

  1. Go to the UPS tracking page
  2. Notice and click on Track by Reference Number
  3. Select the shipment type
  4. Enter the shipment reference and shipper business relationship
  5. Fill out the dates needed
  6. Select the destination country or territory
  7. Input your Naught code
  8. Hit Track
UPS My Choice This pick lets you lot choose where, when, and how packages are delivered to you. If you cull to runway your club with UPS My Choice, y'all will be able to lookout man your deliveries go from indicate A to point B in real-time. If the delivery is tardily or whatever changes occur, yous will be notified via text message or electronic mail
UPS InfoNotice When the UPS package isn't on time, you volition receive a UPS InfoNotice. You tin can then use it to rails your gild by following these steps:
  1. Go to the UPS tracking tool
  2. Enter the 12-digit number that's located on the UPS InfoNotice
  3. Request some other delivery date

What To Do if UPS Says Bundle Was Delivered, but It Wasn't

If you tried all of the tracking options we listed in the table to a higher place but your UPS package is still nowhere to be found , you should:

  • See if the driver left your package at your forepart porch, side door, back porch, garage expanse, or some other safe place (if the package doesn't require your signature upon arrival)
  • Check with your neighbor or another resident of your home whether they picked information technology upwardly (if it'south a bundle that requires your signature)
  • Contact the sender of the package and initiate a trace process with UPS
  • Report the problem to UPS directly and attempt to go a refund
  • Submit a claim with DoNotPay and request a refund in a snap

How To Contact UPS and Get a Refund on Your Own

Getting a refund from UPS when your package arrives tardily means that you will have to:

  1. Go to the UPS Assistance and Support Middle and answer the chatbot's questions
  2. Log in to your account on the UPS Email Support folio and contact client support
  3. Call ane-800-742-5877 and say Refund
  4. Punch 1-800-782-7892, explain your problem to customer care, and request a refund

The Easiest Style of Getting a Refund Is With DoNotPay

If you don't want to deal with UPS'south customer service or fill out forms that will simply waste your time, use DoNotPay! Nosotros have developed the Late Delivery Refund production, using which you'll be able to file a complaint and request a refund in just a few clicks. To exercise then, you lot'll only have to:

  1. Sign up for DoNotPay
  2. Find and select the Late Delivery Refund production
  3. Choose the courier and provide details about the shipment

DoNotPay will submit a complaint on your behalf, saving you from all the unnecessary work you'd take to do to get a refund on your ain.

DoNotPay Tin File an Insurance Merits in Your Stead

Besides beingness able to file complaints on your behalf, DoNotPay can as well file an insurance claim for y'all. Our app simplifies the process and saves yous from all the annoyances that follow filing insurance claims and contacting insurance companies.

Follow these steps to send a merits with DoNotPay:

  1. Log in to your DoNotPay account
  2. Look for the insurance type
  3. Provide the states with some personal information, such equally your contact details and policy number
  4. Tell u.s. the reasons yous're filing the merits and explain the accident

We will and so send the claim for you lot, after which UPS might contact y'all via telephone or email.

DoNotPay's help doesn't end here! We have diverse articles related to delivery issues that yous may find handy, including:

  • What to do if USPS is late with delivery
  • How to refund a lost FedEx bundle
  • How to submit a claim for a late FedEx delivery
  • What to practice if UPS package didn't arrive on delivery date
  • How to go an Amazon late delivery refund
  • How to get a refund for a lost UPS package

Check Out the Scope of DoNotPay's Services

DoNotPay is capable of way more than handling belatedly or missed deliveries. We are experts in securing refunds and chargebacks, gift menu cash backs, airline compensation, as well equally making returns on unsatisfactory purchases. We have a style of dealing with hard-to-reach customer services and hard-to-go-out-of mailing lists.

If you lot need to deal with important paperwork, our app tin assist you every step of the way. We can typhoon legal documents for you and bear witness you lot how to write them yourself; we can connect you lot with a remote notary who can notarize your documents 24/vii; we can likewise help you send the docs to whatsoever recipient using our convenient online fax functionality!

For a full scope of our services, check out our learning center.

Stay Safe at Abode and Enlist DoNotPay To Do Your Bidding

It's not easy to keep tabs on your obligations during these trying times ridden with uncertainty. That is why DoNotPay has adult numerous features to help you lot cross tasks off your list while staying safely in your home. Here'south what else you tin can become washed from the comfort of your armchair through our app:

  • Apply for property tax exemptions virtually
  • Submit crime victims compensation requests
  • Get extensions on your bills
  • Get gratuitous trials for streaming, gaming, or other services to pass the fourth dimension indoors
  • Request college fee waivers
  • Connect with a loved one in jail
  • Stay safe from online stalkers and harassers
  • Mail letters
  • Mutter about noisy neighbors

Want your effect solved now?

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Source: https://donotpay.com/learn/ups-says-delivered-but-no-package/

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